Last Updated: 1 October 2026
BookedFlow ("BookedFlow", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, book an appointment, communicate with us, or use our services.
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Telephone number
Business name
Business information
Appointment and booking information
Information submitted through website forms
Communications you send to us
Information relating to your use of our services
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
We may use your information to:
Provide and manage our services
Respond to enquiries and requests
Schedule and manage appointments
Communicate with customers and prospective customers
Send appointment confirmations and reminders
Provide customer support
Send service-related email or SMS communications
Improve our website, services, and customer experience
Maintain the security of our systems
Comply with applicable legal and regulatory requirements
Send marketing communications where permitted by law and where appropriate consent has been obtained
If you provide your telephone number and consent to receive SMS messages from BookedFlow, we may send messages relating to enquiries, appointments, reminders, customer support, service updates, and other communications you have agreed to receive.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.
We do not sell, rent, or share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.
Where you have provided your email address, we may use it to respond to enquiries, provide information about our services, send appointment information, provide customer support, and send marketing communications where permitted.
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the email or by contacting us.
We may use trusted third-party service providers to help us operate our business and provide our services.
These may include providers of:
Website hosting
Customer relationship management systems
Appointment scheduling
Email services
SMS and telephone communications
Payment processing
Analytics and other technology services
These service providers may process personal information only as necessary to provide their services to us and subject to applicable contractual and legal requirements.
We may also disclose information where required by law, regulation, legal process, or a valid request from a government authority.
We do not sell your personal information.
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve functionality, and support analytics and marketing activities.
Where required by applicable law, we will request consent before using non-essential cookies.
You may also be able to control cookies through your browser settings.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining appropriate business records, resolving disputes, and complying with legal obligations.
We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights concerning your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy or transfer of certain information
Opt out of certain marketing communications
These rights may be subject to exceptions and limitations under applicable law.
To exercise a privacy right, please contact us using the details below.
BookedFlow may use service providers located in countries other than the country in which you live.
Where required, we take appropriate measures designed to protect personal information transferred internationally in accordance with applicable data protection laws.
Our services are not directed to children, and we do not knowingly collect personal information from children where doing so would violate applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes to our services, business practices, or applicable legal requirements.
When changes are made, the updated version will be published on this page and the "Last Updated" date will be revised.
If you have questions about this Privacy Policy or how BookedFlow handles personal information, please contact us:
BookedFlow
Email: [email protected]
Website: bookedflowapp.com